Free shipping on all orders of
2 or more padpodsTM within Australia and New Zealand*
* Applies only to retail orders.
Shipping within Australia is usually by Australia Post depending on your location. Expect delivery to Australian capital cities except Darwin and Perth in 5-7 business days with Parcel Post or 2 days Express Post* (see below). It takes slightly longer to other destinations although you probably already know how long parcels usually take to reach you from Melbourne. It takes a few weeks potentially to international destinations. You can select Express Post shipping with Australia Post for next business day delivery within the Australia Post Express Post Network for parcels originating in Melbourne. Check the Express Post Network with Australia Post if you are not sure.
Tracking is available on Australian parcels.
For wholesale or international shipping (if the cart does not calculate shipping rates for your country) please contact us. Please email us at firstname.lastname@example.org.
Please also be aware that there may be local import duties or taxes for purchases outside Australia. Please check with your government authorities.
We will ship within 2 business days of cleared payment, however we usually do better than this, aiming to ship daily. We know you are keen to get your hands on your PadpodTM. Our record for delivery was 5 minutes after an order was placed. Faster even than many downloads that you buy online. Our lucky customer described it as "spooky" as her PadpodTM arrived at her front door.
Please contact us if for any reason your parcel hasn't arrived within 1 week although we appreciate it if you check the tracking before contacting us. You will receive an email from us with your tracking information.
Please contact us if you have any other shipping requirements or questions or there is not a rate applicable to your order.